Ontario built a process to vet the AI scribe tools now sold to doctors, nurse practitioners, and therapists — and its Auditor General found that during testing, every approved system produced at least one error, from fabricated clinical findings to the wrong medication, with the work of catching those errors left to the clinician. For any practice weighing one of these tools, the due diligence the process skipped is now yours to do. This article breaks down what the audit found and the questions worth asking a vendor before you sign.

A February 2026 federal court ruling found that AI-generated documents lack attorney-client privilege protection, even when shared with attorneys—establishing critical precedent for executives using AI tools in regulated industries.

Enterprises face a spectrum of choices when it comes to privacy in AI adoption, ranging from public frontier models with no safeguards to fully localized, on-premise deployments. Each level offers a trade-off between control, compliance, and cost. For industries like healthcare, finance, and government, the stakes are high: sensitive data cannot simply flow through external infrastructure without risking breaches and trust. This article outlines the five levels of privacy in enterprise AI, explains where risks are concentrated, and helps leaders evaluate which posture best balances innovation with security.

A recent discovery showed that Microsoft Copilot could be instructed to alter audit logs — records long considered the bedrock of compliance and accountability. The finding highlights a deeper issue: AI assistants integrated into enterprise systems may bypass the very safeguards organizations rely on to prove compliance, trace incidents, and maintain trust. This article explores how AI changes the assumptions behind governance frameworks, why audit logs can no longer be taken for granted, and what executives must do to protect accountability as AI adoption accelerates.

OpenAI has launched its first CRM integration with HubSpot, allowing you to analyze customer data using natural language queries through ChatGPT. While this breakthrough promises easier access to CRM insights, it introduces new considerations around data processing, permission boundaries, and administrative oversight. Regional restrictions and subscription tier limitations may complicate enterprise deployments. This article examines what works, what doesn't, and what managers need to know before enabling this integration for their teams.

The EU AI Act is reshaping the global AI landscape in 2025 — and its ripple effects are reaching North American businesses, even those without EU operations. As vendors adjust their products to comply with Europe’s new rules, companies in North America may see changes in the AI tools they rely on every day. Our latest insight explains which provisions are already in effect, what they mean for businesses outside the EU, and the strategic steps leaders can take to prepare.